Restaurant Cancellation Policy 

For parties of seven people or more, the cancellation policy is 24 hours’ notice. The cancellation fee is £30 per person.
 

Complaints
 

If you wish to complain about any aspect of our service, please email us at info.coventgarden@petershamnurseries.com.
 

Service availability and accessing our site 
 

The website www.lagoccia.co.uk is a site operated by Petersham UK. We are registered in England and Wales under company number 738272 and with our registered office and main trading address at: Petersham Nurseries, Floral Court, London, WC2E 9FB

You should understand that by accessing our Website, you agree to be bound by these terms and conditions and by using our Website. You indicate that you accept our terms of use and that you agree to abide by them, if you do not agree to these terms of use, you should leave our Website immediately and refrain from using it.

Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Website without notice. We will not be liable if for any reason our Website is unavailable at any time or for any period. You will remain liable for any orders for the products that you have made and/or charges you have incurred prior to the withdrawal of the service on our Website.

From time to time, we may restrict access to some parts of our Website, or our entire Website, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms, and that they comply with them.
 

Intellectual property rights 
 

We are the owner or the licensee of all intellectual property rights including but not limited to trademarks, copyright and related rights, patents, rights in design, trade names, domain names in our site, and in the material published on it (Content). The Content is protected by laws, rights and treaties around the world. All such rights are reserved. Nothing contained in this agreement purports to confer upon you a licence or a right to use the Content and/or display the Content on your PC or other electronic access device for your own personal, commercial and/or non-commercial use, without obtaining a licence to do so from us or our licensors. You are prohibited from reproducing, retransmitting, distributing, selling, publishing, broadcasting or communicating or otherwise making available to anyone for any purpose any of the Content obtained through our Website or through other means unless expressly permitted by us. Where you have obtained our expressed permission, our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

If you print off, copy or download any party of our Website in breach of these Terms, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Viruses, hacking and other offences 
 

You must not misuse our Website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a disturbed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or any website linked to it.

Entire agreement and our right to vary these terms
 

These Terms and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

We have the right to revise and amend these terms from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our systems’ capabilities.

You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these Terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these Terms before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the Terms, unless you notify us to the contrary within three working days of receipt by you of the products).

Photography 

If you are interested in using Petersham Nurseries as a venue for a photoshoot, please contact info.coventgarden@petershamnurseries.com for Covent Garden. Photoshoots for weddings, commercial use, product promotion, modelling etc. are not permitted without the explicit consent of Petersham Nurseries.